Refund and Returns Policy

Overview

Thank you for purchasing from L.A. Randle/Shefit Wellness. We strive to provide high-quality digital products to enhance your wellness journey. Please read our return policy carefully to understand your rights and obligations regarding returns and refunds.

Digital Products Covered

This return policy applies to all digital products offered by L.A. Randle/Shefit Wellness, including but not limited to:

• E-books
• Audiobooks
• Online courses
• Digital downloads
• Subscriptions

Refund Eligibility

Due to the nature of digital products, we do not offer refunds or exchanges once the product has been downloaded or accessed. However, we are committed to your satisfaction and will consider refund requests under the following circumstances:

1. Defective Product: If the digital product is defective or corrupted, we will provide a replacement or refund.
2. Non-Delivery: If you do not receive the product after purchase due to technical issues, we will ensure you receive access or provide a refund.
3. Incorrect Product: If you receive the wrong product, we will correct the issue or issue a refund.

Refund Process

To request a refund, please follow these steps:

1. Contact Us: Email our customer support team at [your email address] within 7 days of purchase with your order details and reason for the refund request.
2. Evaluation: Our team will review your request and may ask for additional information or evidence of the issue.
3. Resolution: If your request meets our refund criteria, we will process the refund within 7-10 business days. Refunds will be issued to the original payment method.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after purchase
• Lack of usage or understanding of the product
• Purchase by mistake after the product has been downloaded or accessed

Support and Assistance

If you encounter any issues with our digital products, we encourage you to contact our customer support team for assistance. We are here to help you make the most of your purchase.

Thank you for choosing L.A. Randle/Shefit Wellness. We appreciate your support and understanding.

Need help?

Contact us at contactme@larandle.com for questions related to refunds and returns.